Skip to main content

Asking Plenty of Questions Will Make Your Program Better

This post is really about program design questions, again. Whether you are designing a new program or trying to improve an existing program certain questions need to be asked. There may a be a few types of questions that you haven't really considered; efficiency, effectiveness, and impact are the topics of the day then.

Think about the best possible use of your resources. The program that will have the biggest impact matters, of course. How do you get the most benefit from a certain investment? You are thinking of your programs and projects as investments aren't you?

Effectiveness and efficiency are worth asking questions about. This is even more true in a cash-strapped nonprofit than in a large business with vast financial resources. Thinking about efficiency and effectiveness as criteria for designing or improving a program will only make your organization more effective.

For example, I want to start a program that educates people about how and why to recycle, and how to do it without much hassle. My goal is to increase the number of households in DC that recycle from 43% to 58% in three years. What should I do to make the most use of my time and energy? What marketing or promotional tricks would give me the best shot at the biggest increase in recycling rates? What methods, or what program, would give me the best results for my investment or time and money?

Those questions speak to effectiveness and efficiency respectively. Every program design and every program improvement really needs to be subjected to the same two questions. Being hard-nosed about your answers will only serve everyone's long-term interests.

I was reading a blurb in the Chronicle of Philanthropy newsletter this week. There was a piece on a walk for charity thing that basically questioned the effectiveness of doing that sort of fundraiser, versus pursuing another option that would also raise money. That short article led to another question worth asking about any program design or improvement effort.

Short post this time. Next week I'll get into some tools for designing innovative programs that are both effective and efficient.
Labels:

Comments

Post a Comment

Popular posts from this blog

A Web Strategy That Works

I was reading a Chronicle of Philanthropy article about online strategies that work in a bad economy. The article presented four different strategies and a nonprofit that used it successfully. This post is about the strategy of using specialized Web sites. Put up a site just for a certain crisis, event, issue, project or program. The Chronicle details how Partners in Health did this for Haiti earthquake relief. Any issue, whether a crisis or not, whether global or local is a potential candidate for replicating the Partners in Health approach. Events of global and local significance are fine subjects for a site. You are probably already familiar with World AIDS Day or World Water Day. Those global events and many others are the subject of special Web sites and advertising campaigns both online and in print. Local events from the mundane, like the beginning of a new school year, to the momentous. A crisis is another good reason to put up a specialized Web site. The epic flooding in...
Post a Comment
Read more

Brainstorming for Fundraising Success

Looking for opportunities to raise more money or just to use your fundraising resources more efficiently? This post is another of a series on brainstorming and fundraising. You need three things to think creatively about fundraising. Openness to new ways of thinking is a requirement. Attitude matters in creative thinking, so you need to be positive and nonjudgmental. You also need to be familiar with one or more brainstorming tools. In recent posts I’ve described some brainstorming tools created by Edward De Bono and described in various books of his. In those posts I referred to using random ideas or objects to spark new ideas. In this post I will rely on a fantasy question, a provocation in De Bono’s terms, as a starting point. Consider this fantasy question: What if every donor supported 1000 charities? That question can potentially spark new ideas, if examined in the right way. De Bono writes about several ways of creating movement from a provocation like that question. I’ll qui...
Post a Comment
Read more

Fundraising Ideas

Raising money is a perennial challenge for nonprofits. The Great Recession has made things tougher for some and nearly impossible for others. Your nonprofit may be working hard to deal with fundraising challenges. Traditional thinking about fundraising might lead to thinking like this - “We need to raise $600,000 more money third year. What do we need to do to make this happen?” A discussion of grant writers, fundraising consultants and mailing lists follows. There is nothing wrong with this approach. At least some of that discussion needs to happen. But, new thinking might also be needed. Lateral thinking may help you get better results. Lateral thinking is (from Wikipedia) “solving problems through an indirect and creative approach.” The point of lateral thinking is to move “sideways” to new ideas and different ways of thinking. The point of this little essay is to point out another way of approaching the subject of fundraising. Lateral thinking itself suggests a broader approach to ...
Post a Comment
Read more