Skip to main content

Communication Planning for Nonprofits

How can a nonprofit do a better job of communicating the value of their efforts? The advice offered here would work offline or online.

Some evaluation needs to come first, then some planning . Take a few steps back and look at your idea as objectively as you can. Consider these questions: What would be the likely consequences immediately, within the year, in one to five years, after five years? You may find a weakness in what sounded like a great idea. You may find selling points that you had overlooked.

Any communications effort should start with some basic questions. These are mostly just common sense things, but should not be skipped.

1. What do you want your readers to do or think or believe?
2. How will other people respond to the idea?
3. What objections might there be?
4. What concerns might your "customers" have if they do what you want?
5. How much will this cost? How much time will it take? How inconvenient will it be?
6. Are you financially stable? Do you have the other resources you would need?

Consider a sample project and some of the questions you might want to answer for potential supporters.

The Project: Install solar and wind energy systems on low-income apartments operated by (a) the District of Columbia, (b) nonprofits that supply assisted living or low-income housing, and (c) for profits that provide below-market housing. The goal is to reduce pollution and make the district more self-sufficient. The claimed payoff for clients would be lower utility bills.

Exposure to "green" energy systems, that work seamlessly, will make people more willing to buy the systems in the future. Now, it might be hard to cost-justify such a system but that should change. In five years, there might be many systems installed that would not otherwise exist. The program might need to expand as other organizations, like area colleges or large nonprofits want to partner with us.

Providing free installation of small wind turbines could really cut the cost down.
How much will people save on their energy bills by installing these systems? Can you give a percentage?

How much of the cost will this organization absorb? Will you work only with property managers, or with low-income home owners too? They are all responsible for their energy bills so they have some incentive to look at ways to cut their electric bills. There are a couple of bits of information you will want to include in your online marketing materials.

These questions will help you further refine what you need to say. Whether you are raising money for this project or just using it to show how your nonprofit is working to make DC a better place to live people will appreciate having answers to these questions.

Comments

Popular posts from this blog

Using SWOT Analysis to Rev Up Your Fundraising

Strategic planning, including SWOT analysis, is for small nonprofits, giant philanthropic foundations, and every other nonprofit. Every nonprofit that seeks financial support of any kind needs a strategy.  The point is to make a plan and work the plan. Business gurus have shared a bunch of strategic planning tools, some generic and some made for a specific purpose. This post is about looking at your Strengths, Weaknesses, Opportunities, and Threats - SWOT.  Knowing about your organization's strengths, weaknesses, opportunities, and threats is step one in planning your fundraising efforts.  SWOT - A Quick Review This is not the best place to run through SWOT analysis, but an overview will make it obvious why we need to do it. First, however, you should write down your fundraising goal. Then, you can do some analysis. Here are the steps: Strengths - What about your financial resources? What about your reputation and your connections? How big is your audience on social medi...

Program Design Tips That Really Work

Program Design Are there better ways to start or improve nonprofit programs? This blog is about building better nonprofits, so you probably hope I'll have more answers than questions. I do. I've written about many brainstorming techniques that you might be able to employ generically for dealing with any nonprofit challenge. This post summarizes some of those ideas and explains how to apply them to program design. A simple desire to challenge ideas, assumptions, and requirements would be a good place to start. What are the assumptions and usual requirements for a certain type of program? Write them down and examine each one to see if it is valid. Verify that each requirement is really a requirement now, and not a bad assumption or an outmoded idea. Spend about 10 minutes on this exercise.. Break down program design into component parts and look at each of the components. using either stratals or the filament technique. The filament technique calls for writing down the us...

9 Ways Cognitive Bias Undermines Social Change Efforts

This is going to be the first of many posts on how cognitive bias might undermine social change efforts. Yeah, I know. I will do my best to keep this concrete and interesting. A number of quirks in how our brains work might lead to mistaken judgments in many areas relevant to social change: problem analysis, strategy, program design, and advocacy. Maybe fundraising. Taking effective action on a certain problem is what activists want to do, so we'll come back to fundraising later. 1.Confirmation bias may cause us to look for reasons why a certain strategy or tactic is the right one. Supportive evidence gets woven into the narrative, lending support to the need for more education for women or more gun control or whatever the topic might be. Negative information gets tossed out. 2. Bandwagon effect -This may be a real problem when the resources devoted to addressing an issue get all of proportion to the seriousness of an issue. Instead, bandwagon jumping siphons away money and v...